Waking up to a coordinated 1-star attack is every founder's nightmare. One day...

https://highstylife.com/can-bbb-complaints-be-removed-or-edited-once-posted-the-reality-check/

Waking up to a coordinated 1-star attack is every founder's nightmare. One day you’re sitting at a 4.6, and the next you’re watching your score crater to a 4.1. It hurts, but panic is your biggest enemy