Massachusetts Dispensary POS Calculating Total System Costs
https://wiki-site.win/index.php/Massachusetts_Cannabis_ERP_Connecting_POS_and_Wholesale_Data
The monthly software subscription is only one part of POS cost
The monthly software subscription is only one part of POS cost
An unclaimed order is unfinished work: it may still reserve inventory, hold a payment authorization, or wait in a picking area. Massachusetts dispensaries need a consistent policy for when such an order expires and how it is closed
A refund changes money, a void changes transaction status, and a physical return changes custody of a product. These events may happen together, but they are not interchangeable
Customer consent is a data-management issue as much as a marketing issue. A dispensary may collect account information for transactions, loyalty programs, messaging, ecommerce, or service preferences
The monthly software subscription is only one part of POS cost
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Loyalty programs depend on trusted data. If customer profiles are duplicated, consent is unclear, or points are adjusted without controls, the program can create complaints instead of retention
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A cannabis CRM can improve service and retention, but it also concentrates valuable customer information in one place
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