How a Mid-Stage AI Company Learned Not to Trust Confident Model Answers

https://chloessmartchat.evergrovio.com/posts/why-did-an-ai-hallucinate-in-64.1-of-complex-medical-cases

How a Product Team’s Red Team Drill Exposed Overconfidence in Production In year three a mid-stage AI company—call them NovaML—was running a commercial question-answering feature used by financial advisors