Choosing an enterprise vendor for a small clinic: why a 0.02% dispute rate is not the whole story

https://www.slideserve.com/seannahept/how-to-make-a-logo-transparent-on-a-mac-using-preview-app-and-free-tools

Many small clinic leaders hear a single headline metric from big vendors and assume the decision is easy. A vendor will claim a 0.02% dispute rate, a 99.9% uptime guarantee, or "no downtime" migrations