AI voice agents are changing phone support by handling calls faster and more...

https://harperscoolthoughts.inkharbory.com/posts/are-ai-generated-voices-illegal-in-robocalls-in-the-us

AI voice agents are changing phone support by handling calls faster and more naturally. They use turn detection to know when customers speak and barge-in to jump in without waiting. These features cut wait times and make conversations smoother