After testing AI customer service platforms in 2026, I’ve seen some cut costs...

https://articlegrovey.com/s/iFo-LHN417dWdrMXwiuKm

After testing AI customer service platforms in 2026, I’ve seen some cut costs from $3-$6 per interaction down to just $0.25-$0.50. It’s not about bots fully resolving every issue but smart assist tools that speed up agents' work